This site uses cookies. To find out more, see our Cookies Policy

General Manager in Training-West Los Angeles, CA in Los Angeles, CA at Party City

Date Posted: 2/4/2019

Job Snapshot

  • Employee Type:
  • Experience:
    At least 5 year(s)
  • Date Posted:

Job Description

Under the supervision of the District Manager, directs manager and associate activity to provide exceptional customer service and achieve retail sales targets through a well-trained and motivated staff. Adheres to all Party City policy and procedures.
- Performs leadership, supervisory and administrative duties - Continually recruits for outstanding associates; identifies internal associate talent and provides opportunities for career path development
- Trains and develops management and associate staff, writes and administers writes competency development reviews and annual performance assessments
- Responsible for managing and executing overall store standards
- Drives overall profitability for store focusing on total store sales and expense control
- Responsible for ensuring the proper execution of all cash handling policies including opening and closing procedures -Ensuring compliance with corporate Loss Prevention and Human Resources policies and procedures
- Partners with District Manager and Human Resources for employee coaching / counseling , performance documentation and associate relations matters
- Reviews all corporate communications and prioritizes/plans accordingly
- Responsible and accountable for P&L results including controllable expenses
- Approves weekly associate work schedule and ensures weekly, monthly and annual payroll budgets are managed to plan
- Ensures clean and safe environment for associates and customers to include sales floor and back room, manager's office and restrooms
- Adheres to all standard operating procedures, policies and Best Methods
- Authorizes register functions including post voids, returns and associate discounts
- Responsible for merchandising procedures and ensures all zones are assigned and executed
- Ensures MPP, plan-o-grams and other merchandise directives are executed
- Ensures the execution of company data integrity process
- Oversees successful receiving and stocking procedures are properly followed and maintained
- Partners with District Manager of any store related issues
- Ensuring exceptional customer service is executed by all associates through training for high levels of customer engagement and role modeling ideal behaviors
- Ensure proper execution of balloon and Personalization Studio orders
- Holds all associates accountable for their job responsibilities to include zone ownership
- This job description is not all-inclusive. Additional responsibilities will be determined by the District Manager, as dictated by store needs

Job Requirements

- Physical Requirements;
- Lift, push, and pull 25 lbs.
- Frequent kneeling, bending and stooping
- Climb ladders Minimum qualifications;
- High School Graduate or equivalent
- Minimum 5 years of management experience preferred