Party City Canada Store Supervisor - Full or Part Time in Woodbridge, ON at Party City

Date Posted: 8/26/2021

Job Snapshot

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  • Experience:
    Not Specified
  • Date Posted:

Job Description


    • Assists in the execution of store merchandising and visual standards including setting planograms, label maintenance, display of graphics and in stock status for balloon and queue areas

    • Processes balloon and queue freight to sales floor & organizes top stock/back stock for these areas

    • Assists with completion of inventory management for balloon and queue areas: weekly in-stock procedures, inventory adjustments, cycle counts and price changes

    • Assists in the execution of store merchandising and visual standards including setting planograms, label maintenance and display of graphics

    • Leads seasonal sets, transitions and packaway events

    • Processes merchandise transfers, damages, RTVs and recalls

    • Leads freight process when Assistant Manager or General Manager is not present for optimized labor usage with efficient product-to-shelf flow; processes freight to sales floor & organizes top stock/back stock

    • Completes required promotional sets and displays for advertising events

    • Responsible for stockroom organization


    • As requested, assists with interviewing and onboarding of sales associates

    • Works closely with sales associates -- providing training, feedback and reinforcement of standards

    • Partners with Assistant and/or General Manager for Associate coaching/counseling, performance documentation and employee relations

    • Requires staff compliance to all company policies and standards


    • Role models Customer service expectations by executing and reinforcing 'Stop, Serve & Sell' service model principles

    • Store opening and closing procedures; performs Manager On Duty (MOD) responsibilities as required (including checkout needs)

    • Assists with payroll management: providing guidance to Associates that require editing of time records for missed punches

    • Drives store metrics for company discount programs, email capture, customer incentives and charitable donations

    • Responsible for Cashier compliance to POS functions and cash handling procedures at Front End and daily reconciliation paperwork

    • Monitors visual graphics/fixtures supply usage and applicable upcoming balloon and/or queue sets to anticipate order requirements; submits needs to Assistant Manager

    • Assists with execution of any front end-related audits


    • Follows prioritized tasks/plans established by Assistant/General Manager

    • Focuses on service and checkout experiences: balloon pre-orders, walk-ins, staging, pick-ups; Party Pick Up (BOPIS) organization, picking accuracy, standards & on-time compliance; Cashier friendliness, line management and overall front end organization

    • Coordinates completion of company directives by prioritization based on service balance with task deadlines

    • Executes cash handling procedures: register balancing, maintaining safe fund and preparing/transporting bank deposits

    • Ensures clean and safe environment for Associates and Customers throughout sales floor, stockroom, office(s) and restroom(s)

This job description is not all-inclusive. Additional responsibilities will be determined by supervisor, based on store needs.

Job Requirements

Physical Requirements

  • Lift, push and pull 25 lbs.

  • Frequent kneeling, bending and stooping

  • Climb ladders

  • Standing for long periods throughout schedule day

Minimum qualifications:

  • High School Graduate or equivalent

  • Minimum of 1 year of supervisory experience in retail preferred

  • Previous experience with merchandising or inventory management preferred