Information Architect in Rockaway, NJ at Party City

Job Description

Party City Holdings, Inc. (PCHI) is the global leader in the consumer party products industry is the world's largest vertically integrated designer, manufacturer, and distributor of consumer party products, as well as the world's largest retailer of party goods under the Party City banner. The unique ability to operate in a vertically integrated manner with controlled distribution channels is a key factor in unleashing value as nearly 80% of the retail assortment is sourced or manufactured through the Consumer Product Group segment. Party City Holdco's category-defining retail concept, multi-channel reach, broad and deep product offering, and low-cost global sourcing model are significant competitive advantages which position the Company for continued organic and acquisitive growth, as well as margin expansion within a growing $10 billion industry. The company boasts global manufacturing and distribution capabilities across six continents. On an annual basis, Consumer Products Group manufactures, sources and distributes over 45,000 SKUs across five product categories to over 100 countries representing more than 40,000 retail outlets worldwide.

Party City is the 'one stop shop' for all party needs, operating approximately 860 company-owned stores, including 100 franchise stores and an additional number of 'Halloween City' seasonal pop-up locations throughout the United States, Canada and Puerto Rico. PCHI is on a mission to deliver joy to our customers by making it easy to create unforgettable memories. Through our promise, our organizational values consisting of Customer First, People Matter, It Can Be Done, and Celebrate, PCHI is on a path to grow the business and serve the customer where they want, when they want and in whatever format they want. The Retail group is based in Rockaway, NJ and the Consumer products group is based in Elmsford, NY.

Job Overview

The Information Architect is accountable for planning and envisioning information architecture by studying the needs of the target audience and aligning with the site goals, corporate strategy, opportunities and constraints. As a critical member of the eCommerce team, this person partners with UX designers, content strategists, researchers and developers to bring to life human-centered design. This person is an expert in simplifying and orchestrating the seamless movement of users through complex hierarchies of information and content. The Information Architect will design, build, and layout the web, desktop, mobile sitemaps and user-interfaces; ensuring a clear and easy user journey. This person is data driven and creative, able to develop, communicate and implement technology architecture with the end user at the center.

Responsibilities and Duties

• Identifies user requirements by researching and analyzing user needs, preferences, objectives, and working methods; studying how users consume content, including data categorization and labeling
• Creates user flow scenarios, sitemaps, customer journeys, taxonomies, and content strategies that organize information in a digestible manner
• Produces workflow diagrams and storyboards and creates page layouts, navigation rules and organization of information
• Evaluates traffic patterns, studies user feedback, coordinates with usability team members
• Validates information delivery including through results of usability test plans
• Use data and machine learning to analyze customer behavior, make decisions and serve content
• Owns taxonomy
• Collaborates with content strategies to create the framework for messaging, serving dynamic personalized content to users